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Terms of Service
Last Updated: March 2026
1. Acceptance of Terms
By accessing or using TrueVisa services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Service Description & Limitations
TrueVisa provides independent visa document verification assistance through manual analysis. Important limitations:
- • We are NOT a government agency, embassy, or official visa authority
- • We do NOT have access to government visa databases or issuance systems
- • Verification results are ADVISORY ONLY and not legally binding
- • Final visa status confirmation must be obtained from official government sources
Critical Disclaimer:
TrueVisa verification results do not constitute official visa approval, rejection, or status confirmation. Relying solely on our results for travel decisions may result in denied entry, deportation, or other legal consequences. Always verify visa status through official government channels before travel.
3. User Responsibilities
You agree to:
- • Provide accurate and truthful information when submitting documents
- • Not submit documents that you do not have legal right to share
- • Use verification results responsibly and in accordance with applicable laws
- • Not use our services for illegal, fraudulent, or deceptive purposes
4. Payment Terms
- • Fees are charged per verification request as displayed during checkout
- • Payments are processed via third-party providers (bKash, Nagad); we do not store payment credentials
- • Refunds are evaluated case-by-case; contact support within 24 hours of service completion
- • Prices may change with notice; previously paid services are honored at original price
5. Intellectual Property
TrueVisa branding, website design, and proprietary verification methodologies are protected intellectual property. You may not copy, reproduce, or distribute our materials without written permission.
6. Limitation of Liability
To the maximum extent permitted by law, TrueVisa and its operators shall not be liable for:
- • Any decisions made based on verification results
- • Travel disruptions, denied entry, or legal consequences resulting from reliance on our services
- • Errors, omissions, or inaccuracies in verification analysis
- • Service interruptions, data loss, or technical failures
7. Governing Law & Dispute Resolution
These Terms are governed by the laws of Bangladesh. Any disputes shall first be addressed through good-faith negotiation. If unresolved, disputes may be submitted to competent courts in Dhaka, Bangladesh.
8. Changes to Terms
We may update these Terms periodically. Continued use of TrueVisa services after changes constitutes acceptance of the updated Terms. Material changes will be communicated via email or website notice.
9. Contact for Legal Matters
📧 truevisa.official@gmail.com
📱 +880 1342-621478
📍 Dhaka, Bangladesh